FAQs

CLA is an entirely new kind of organization. We provide access to social, health, and community resources. CLA has two primary programs: CIP/COP Service Coordination and Medical Assistant Personal Care (MAPC). Depending on the programs, services offered may include attendant care, service coordination, chore services, primary health care, prevention education, training, referral and other information.

CLA provides equal service delivery opportunities to all qualified consumers without regard to race, color, religion, sex, age, national origin or ancestry, citizenship status, marital status, sexual preference, political beliefs, disability, and any other characteristic prohibited by law.

• Provide services which will treat consumers as dignified individuals who have responsibilities and rights.
• Encourage consumers to manage their own services to the greatest extent possible.
• Provide the information necessary for consumers to make informed decisions.
• Offer quality services on a timely basis.
• Work to improve the attitudes and practices of the human services and health care professions toward people with disabilities.
• Support consumers to participate in the community.
• Adapt services to meet the changing needs of individual consumers.
• Utilize public and private resources effectively and equitably to carry out the individual service plan of consumers.