CLA Main Number: (608) 242-8335
Fax Number: (608) 240-7060

Human Resources

General HR Questions & Assistance:

Ericka Goerlitz, Recruitment Manager, Ext. 1205
Recruitment & Hiring

Heather Russell, Recruiter, Ext. 1206

Jacelyn Campbell, HR Generalist, Ext. 1201
Address/Name Changes, Benefits, Employment Verifications, Reference Checks

Dona Potters, Education Coordinator, Ext. 1203
Employee Training, Internship & Volunteer Placement & Support

Stacy Lockett, Employee Relations Coordinator, Ext. 1243
Arrest and Conviction Reporting, Complaints/Concerns, Employment Verifications, Family Medical Leave, PCW Resignations, PCW Support, Reference Checks, Unemployment, Worker’s Compensation, Workplace Injuries or Exposures

Kathy Schraith, Director of Human Resources, Ext. 1200

Home Care Scheduling & On-Call

Hours and Scheduled Shift Questions: (608) 240-8484 • 

Trina Jensen, Scheduling Supervisor & On-Call Coordinator, Ext. 3233

Renata Miggins, Scheduling & On-Call Admin Asst, Ext. 3232

On-Call Phone: (608) 301-5513
Call if unable to report for scheduled shift
Call to report on-the-job injuries after hours

On-Call Hours
6:00 a.m. – 10:00 p.m. Monday – Friday
7:00 a.m. – 10:00 p.m. Saturday, Sunday and Holidays

Payroll & Billing

Kelli Krcma, Payroll Manager, Ext. 1112
Timesheets and Corrections, Check Deductions, W-2s, W-4s

Jo Treslley, Director Finance & Facility, Ext. 1122

Stephanie Bartels, Payroll Billings Specialist, Ext. 1123
Timesheets and Corrections

Personal Care

RN Supervisors/Personal Care Coordinators
  • Train and Supervise Personal Care Workers (PCWs)
  • Supervise Client Personal and Supportive Home Cares
  • Coordinate and Implement Client Care Plans
  • Answer Questions Regarding Specific Client Cares
Personal Care Administrative Assistants

Brenda Barry, Lead Admin Asst, Ext. 3214
Stephanie Pendleton, MC Admin Asst, Ext. 3208

Managed Care Team

Angie Jones, Ext. 3206
Nicole Davis, RN, Ext. 3203

Programs Manager

Corinna Engel, RN, Ext. 3215

Medical Assistance Personal Care

Ian Hutchinson, RN, Ext. 3212
Nicholas Riley, RN, Ext. 3225

Director of Program Operations

Patti Becker, Ext. 3118

If you wish to file a complaint, please contact the Director of Program Operations at (608) 242-8335, ext. 3118.

If you have comments for the CLA Board of Directors, please leave a message on the CLA Board comments line at (608) 242-8335, ext. 1399, or send an email to

If you suspect that someone may be fraudulently using or abusing funding used to pay for CLA services, you are encouraged to report this to CLA. Examples of fraud include, but are not limited to, misrepresenting on a timesheet the hours worked or work performed; forging a signature on a timesheet; or misrepresenting services received from CLA. To report suspected fraud, call the Confidential CLA Fraud and Abuse Hotline at (608) 242-8335, ext. 1398.

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General Inquiries